RETURNS & REFUNDS POLICY
Thanks for shopping Frosted Frog.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
You must have your order number for proof of purchase.
Contact Frosted Frog at firstname.lastname@example.org to start the return process.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 1-3 days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
For questions on this please email Frosted Frog at email@example.com.
Contact Frosted Frog
If you have any questions on how to return your item to us, contact Frosted Frog at firstname.lastname@example.org.